Last updated: April 1, 2026 · We are committed to protecting your privacy and handling your data with care.
When you contact us, fill out a form, or engage our services, we may collect: your name, email address, phone number, company name, and details about your project requirements. We also collect technical data such as browser type, IP address, and pages visited when you use our website. This is collected via standard server logs and is used only for security and performance monitoring.
We use your information solely to: respond to your enquiries, deliver and manage project work, send invoices and project-related communications, improve our services based on client feedback, and comply with legal obligations. We do not use your information for unsolicited marketing. Any project-related communication is directly relevant to the work you've engaged us to do.
Proscale360 does not sell, rent, or trade your personal information to third parties. We may share information with trusted third-party service providers (such as hosting platforms, payment processors, or email services) only as necessary to deliver our services. These providers are contractually obligated to protect your data and use it only for the purpose specified.
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. This includes encrypted communications (HTTPS), secure credential management, and restricted access to client data within our team. While we implement strong safeguards, no method of transmission over the internet is 100% secure.
Any data, content, or intellectual property you share with us for the purpose of a project (including business data, logos, text, images, database schemas, or credentials) is treated as strictly confidential. We use this data only to deliver the agreed project. Upon project completion, we will delete any sensitive credentials or data shared during the engagement upon your request.
Our website may use minimal cookies to remember your preferences and understand how visitors interact with our site. We do not use advertising cookies or tracking pixels. We do not participate in ad networks. If you prefer not to accept cookies, you can disable them in your browser settings without affecting your ability to access our website.
Our website may contain links to third-party websites such as WhatsApp, GitHub, or LinkedIn. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit. Clicking external links from our website is at your own discretion.
We retain your personal information for as long as necessary to deliver the services you've requested, maintain business records, and comply with legal obligations. Project files and communications are typically retained for 2 years after project completion. You may request deletion of your personal data at any time by contacting us.
You have the right to: access the personal information we hold about you, request correction of inaccurate data, request deletion of your data (subject to legal retention requirements), withdraw consent for any optional data processing, and lodge a complaint with a relevant data protection authority. To exercise any of these rights, contact us at contact@proscale360.com.
Our services are intended for businesses and individuals aged 18 and above. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The 'last updated' date at the top of this page will reflect the most recent revision. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes acceptance.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at contact@proscale360.com or via WhatsApp at +91 74860 53669. We take privacy seriously and will respond to all enquiries within 2 business days.
We respond to all enquiries within 2 business days.